Mission Statement:

To provide professional, aggressive, innovative, and cost-effective pre-hospital emergency/non-emergency medical care, transportation and education to the citizens, visitors and patrons of Western North Carolina.  We accomplish this by utilizing the resources provided by highly skilled and motivated professionals, supported by various resources and the leadership of NCOEMS and Buncombe County Quality Management System.

Community Service and Involvement:

We believe that we have a duty to be involved in the community.  Our responsibility is to assist in providing services to protect life and property.  We are committed to fulfilling our responsibility and improving our involvement in the community we serve.  No request or inquiry will go unanswered.

Core Values:

M	-	Motivated and highly skilled professionals
E	-	Excellence and quality in providing emergency and non-emergency care & transportation
D	-	Dedication to serve citizens, visitors, patrons and departments in WNC
I	-	Innovative - Progressing with new concepts in Emergency Medical Care
C	-	Compassion and quality service to all in need of care and transport